Legal

Privacy Policy

Last updated: 1 April 2026  ·  Version 1.4.0

Plain English summary: We collect only what we need to run the service. Your message content is processed by AI to generate a result — it is not read by humans. We never sell your data.

1. Who is responsible for your data

Double Check is operated by Double Check. For any privacy-related questions, contact us at hello@mydoublecheck.app.

2. What data we collect

Account data: Your name, email address, and password (stored as a secure hash) when you register.

Scan content: The messages, links, or text you submit for analysis. This content is passed to our AI provider to generate a result and is stored to show you your scan history.

Consent records: Timestamps recording when you accepted our Terms of Service and provided consent to specific features (AI processing, family alerts, advisor access).

Family contact data: Names and email addresses of contacts you choose to add, for the purpose of sending scam alert notifications.

Usage data: Basic logs of app activity (e.g. scans performed) for service operation and fraud prevention.

3. How we use your data

We do not use your data for advertising and we do not sell it to third parties.

4. AI processing

Content you submit for scanning is processed by an AI model to generate a result. This content is not reviewed by a human at Double Check. It is transmitted to our AI provider (currently OpenAI) in accordance with their data processing terms.

You consent to this AI processing when you create your account. If you do not wish your content to be processed by AI, please do not use the scanning feature.

5. Family contacts

If you add a family contact, we store their name and email address and use it to send automated scam alert emails on your behalf when you scan something flagged as potentially suspicious.

We use their email address for this purpose only. We do not send them marketing emails or share their details with third parties.

You may remove a family contact at any time from within the app, at which point we will stop sending them alerts.

6. Advisor access

If you register via a financial advisor's invite code, or explicitly grant advisor access, your nominated advisor can view your scan history through the Double Check advisor dashboard.

This is disclosed to you at account creation. You may revoke advisor access by contacting us at hello@mydoublecheck.app.

7. Data sharing

We share your data only with:

We do not share your data with any other third parties.

8. Data retention

We retain your account data and scan history for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it by law.

To request account deletion, contact us at hello@mydoublecheck.app.

9. Your rights

Depending on where you are located, you may have the right to:

To exercise any of these rights, contact us at hello@mydoublecheck.app. We will respond within 30 days.

10. Security

We take reasonable technical measures to protect your data, including encrypted storage for passwords and encrypted connections (HTTPS) for all data in transit. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

11. Cookies

The Double Check app does not use cookies. Our landing page (mydoublecheck.app) may use minimal first-party cookies for functionality. We do not use advertising or tracking cookies.

12. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of material changes via the app or by email. The date at the top of this page shows when it was last updated.

13. Contact

For any privacy-related questions or requests, contact us at hello@mydoublecheck.app.